Contact
Contact
One page for everything that is not a fault in the board itself: a charge you do not understand, a result that never arrived, a question the help does not answer.
Write to support
A person reads it. Anything support changes on your account appears on your account page afterwards, with the date and the reason.
It helps to say
- Which board, by its name.
- What you pressed, and what happened instead.
- The reference on the receipt, if the question is about a charge.
- Which browser you were in.
- Which language the interface was in.
A problem with accessibility
A report about accessibility is treated as a defect, not as a request, and it has its own address on the accessibility statement.
Your data
What is kept, and for how long, is in the privacy notice. A copy of your data and the deletion of your account are both on your account page, without writing to anyone.
Elsewhere
The accounts we post from. They are not a support channel: a message left there may not be read.